Employee Relations & Civil Rights Investigations

Independent, impartial investigations aligned with the EEO, MD-110, Title VI, Title VII, Title IX, ADA, Section 504, and both private and agency/state standards. Services include investigative planning, witness interviews, credibility assessments, findings of fact, and formal investigative reports.

Education Consulting (EC–12 & Higher Education)

Strategic support for individuals, schools, systems and districts seeking to strengthen compliance, instructional supports, and student services, including:

  • Review and refinement of Individualized Education Programs (IEPs) and Section 504 Plans for clarity, alignment, and legal sufficiency
  • Development and evaluation of Behavior Support Plans (BSPs) and Behavior Intervention Plans (BIPs), grounded in evidence-based practices
  • Consultation on related and auxiliary services to ensure needs alignment and appropriate and timely delivery
  • Guidance for discipline processes and Manifestation Determination Reviews (MDRs)
  • Coaching, advocacy and support for families navigating the IEP/504 process to promote transparency, understanding, and collaborative decision-making

Policy, Governance & Risk Management

Development of compliance frameworks, standard operating procedures (SOPs), and governance structures that align legal requirements with operational realities. Services include multi-year planning, risk assessments, cross-functional process design, and policy development across civil rights, accessibility, human resources, and student services domains.

Training & Capacity Building

Customized training for investigators, ADA/504 coordinators, educators, administrators, accessibility teams, and HR professionals. Topics include civil rights investigations, digital accessibility, conflict resolution, documentation best practices, and risk-informed decision-making aligned with institutional needs. Workshop, tabletop, and skills-based education opportunities are available.

Mediation & ADR

Facilitation of workplace conflict resolution, pre-complaint employee relations mediation, ADA/504 interactive process mediation, and collaborative problem-solving for employees, administrators, and campus or district stakeholders.

ADA/504/508 Accessibility Compliance

Comprehensive accessibility reviews and program assessments to ensure equal access for students, employees, and the public. Services include digital accessibility audits (WCAG 2.1 AA/Section 508), policy design, EEAAP development, accommodations process evaluations, and accessibility risk mitigation.

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